IAM 2018: Some Key Takeaways

It was great showing off buzzsurvey to the world last weekend at the IAM Annual Meeting & Expo 2018 in Maryland’s Gaylord National Resort … Here are a few of our highlights.

First things first, this was a great venue, with plenty to get your teeth into besides the show. This included a vibrant nightlife – here’s looking at you, Bob McKey’s Dueling Piano Bar – and excellent seafood.

A particular highlight was the opening ceremony on the first evening in the well-appointed main hall, followed by spending the rest of the night on the rooftop terrace overlooking the resort. We loved being able to network in such a relaxed setting with so many movers from all around the world.

So what did we get out of IAM 2018?

Well, it was nice to meet movers old and new, with potential new customers from the UK, Netherlands, France, Germany, Sweden, Denmark, Switzerland, Spain, Portugal, Russia, Thailand, Australia, NZ and of course the USA.

A particular shout-out goes to F&N Worldwide, Eagle Relocations, Jason at Anglo Pacific, John and Liam at PSS, and Eagle’s Onkar and Rebecca.

Over the 4 days of the show, there were too many discussions, experiences and sights to list them all. But here’s a quick look at our photo reel:


Entrance to the National Harbour

The National Harbour’s Capital Wheel

A Little Boy’s Room with a View

View across the National Harbour and Capital Wheel

That moment when… you run out of stash!

And last but not least: supporting charity along the way
The IAM Annual Meeting is the largest gathering of moving professionals in the world… So what was on the air?

Before we headed to Washington, we picked three moving trends to watch at this year’s IAM meeting:

  1. The future is digital
  2. Leaner operating models
  3. International moves

All in all, we found that our predictions were borne out by proceedings. Additionally, we noted a good deal of buzz around the closing military & government affairs panel, and the Department of Defense (DoD).

We’re excited of course by the fact that the DoD recently started allowing video surveys for their moves.

Video surveys continue to go from strength to strength… Comparing this year’s event with last year’s, we can say in general that there’s a lot more openness to video surveys this time round.

Movers have realised that today’s consumers are moving towards the convenience and ease of video surveys – and often not just accommodating it but outright expecting it. And so the industry is starting to follow suit.

Helping out on the IAM Technology Committee

Gatherings like the IAM Annual Meeting are not just a great way to keep up to date with what’s going on in the moving industry – they are an opportunity to shape how it’s developing for the better.

So it was a great honour to be a part of the IAM Technology Committee working on the implementation of the ISO standard for inventory-keeping. The idea behind ISO is to create universal standards for move inventories, introducing a standard code for every item.

This promises to massively simplify international moves by making inventories comprehensible to all and eliminating the cost of translating between host and target languages.

In support of this initiative, buzzsurvey is aiming to introduce ISO in the first quarter of next year.

And finally …

The great thing about the Gaylord National Resort is that it’s only a 20-minute cab ride from Washington DC. Which meant: last-day sightseeing. Particular highlights were Capital Hill, the Abraham Lincoln & WW2 Memorials and, of course, the White House.


Washington Monument

Lincoln Memorial

The White House

United States Capitol

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We demoed buzzsurvey at the IAM Annual Meeting & Expo in Washington DC, 4th – 8th October. If you’d like to learn more about how we’re building the #futureofmoving, please get in touch with:

Charlie Vinall, charlie@buzzmove.com.

Interested to see how video surveys could help your business? Why not check out our recent interview with TLC Movers 

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